Refund & Return
Refund Policy
we aim to provide quality products and services. If you are not satisfied with your purchase, the following refund terms apply:
Eligibility for Refund
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Refund requests must be made within 5 days of purchase.
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Items or services must be unused, undamaged, and in original condition (if applicable).
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Proof of purchase is required for all refund requests.
Non-Refundable Items
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Customised or personalised products
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Used or damaged items not caused by us
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Services already completed or delivered
Refund Process
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Once your request is approved, refunds will be processed using the original payment method.
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Refund processing may take 7–14 business days depending on the payment provider.
Cancellation
Orders may be cancelled before processing or shipping. Once shipped or delivered, cancellation may not be possible.
Contact Us
For refund requests or assistance, please contact:
Email: info@jdhtradingdubai.com
Phone: 045525719
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